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- The casino's customer service departments were overloaded with inquiries, which resulted in longer wait times for help. In addition to highlighting the scope of the problem, this spike in demand also demonstrated how crucial it is to have strong customer support systems in place during emergencies. Also, the crash had a big impact on Indiluck's standing in the cutthroat online gaming industry. In the gambling industry, player confidence is crucial, and events such as these can quickly undermine it.
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